Gartner Expert

Tapan Upmanyu

Principal Analyst

Tapan Upmanyu is an Associate Principal Analyst for Digital Workplace Applications. Amongst the vast topics in UCC and DW space, Tapan covers the areas of Meeting Solutions and Collaboration.

Tapan helps Gartner clients make strategic decisions to create a meeting solution and collaboration portfolio, design adoption and rollout plans, and better understand trends in Meeting Solutions and Collaboration Space. His research areas are based on the said topics too.

Previous experience

Prior to joining Gartner, Tapan was leading a team of technical professionals working in the areas of solution designing, solution negotiation, pre-sales and post-sales support, and technical trainings. His expertise covers UCC, VoIP Telephony, Voice and Video Collaboration. He has rich experience in product specification design, solution design, project management, developing technical channel, technical demonstrations, PoCs, and presenting in technical conferences, exhibitions, and knowledge sharing sessions.

Professional background

Matrix Comsec Pvt. Ltd.

Functional Lead- Technical Operations (Solution Designing and Architecture)

Areas of coverage

Digital Workplace Applications


Bachelor of Engineering, Electronics and Telecommunication, Gujarat Technological University, India

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Top Issues That I Help Clients Address

1Understanding the pros and cons to determine Meeting Solution Vendor selection and Determining key factors in building a Meeting Solutions and Collaboration portfolio

2What are the available options for meeting room system and devices that best suits the meeting solution?

3What are the recent trends in Meeting Solutions

4Proposal Reviews for Cisco and Zoom

5Visual Collaborations or Digital Whiteboards