Gartner Expert

Ted Corbett

Sr Director Analyst

Ted Corbett is an Analyst within Gartner's Information Technology Leaders team, focusing on infrastructure and operations. Mr. Corbett primarily performs research and advises on managed network services, NOC, professional services and networking/operations execution for multinational corporations and service providers.

Previous experience

Before joining Gartner, Mr. Corbett has led product management, software engineering, R&D, NOC and DC operations and IT for managed NOC outsourcing providers. He also led professional services design, planning and delivery execution of managed network/IT services and network management outsourcing deals. He is a veteran of several startups, including carrier OSS/BSS managed services, financial services SaaS, contact center social media software and MSP consulting. He holds a BA in Computer Science from the University of Missouri-Columbia and an MBA from Washington University in St. Louis. He is a former USMC Sergeant (SIGINT).

Professional background

Cisco

Director/Senior Director

AT&T

Regional Manager

Ernst & Young/Capgemini

Senior Manager/Principal

Areas of coverage

Infrastructure and Operations Leaders

Infrastructure, Operations and Cloud Management

Cloud and Edge Infrastructure

Cross-Industry Innovation and Disruption (retired)

Infrastructure and Operations Business Value (retired)

Education

M.B.A., Washington University in St. Louis

B.A., Computer Science, University of Missouri, Columbia

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Top Issues That I Help Clients Address

1Managed network services (MNS) and professional services

2Network operations center (NOC) - DIY and outsourcing

3IT Score and maturity model

4Hybrid networking and SD-WAN

5GTM planning and execution for managed network services - NOC outsourcing providers