Tom Eagle is a Senior Director, Analyst with the Gartner Technology and Service Provider group, helping both user and vendor clients make better strategic decisions for meeting solutions and UC professional/managed services. He focuses on videoconferencing within the new digital workplace, whether that's premises-based video systems or cloud-based video-as-a-service platforms. His research also includes managed services for videoconferencing and unified communications. Mr. Eagle's background includes product marketing and management roles.
Mr. Eagle's career spans extensive product marketing and product management experience within the communications outsourcing and IT services industry, with roles at EDS and Nortel's Professional Services business unit. He also held management positions in Texas Instruments' software division for business software application development.
Sr. Manager/Director of Marketing
Sales and Marketing Support
Planning and Segmentation
Product Messaging and Differentiation
M.A., Rice University (Academic Scholarship)
B.A., SMU (Departmental Distinction, University Scholars Program)
1Planning, selecting and deploying unified communications and collaboration - videoconferencing
2Building and marketing unified communications offerings - videoconferencing
3Identifying appropriate options for videoconferencing within enterprise
4Determining competitiveness of video pricing and offers from vendors for enterprise buyers
5Helping video vendors with opportunity assessments regarding new video features, offers, markets