Gartner Expert

Twiggy Lo

Sr Director Analyst

Twiggy Lo is a Senior Director Analyst in Gartner Research, where she is part of the Tech & Service Provider, Technology Product Management team. Ms. Lo's primary coverage is data and analytics services at the global level with focus on strategies, competitive analysis, go to market, and service positioning and messaging for service provider executives. She also contributes to the global consulting and implementation service forecast and market share.

Previous experience

Before joining Gartner, Ms. Lo was a consultant for HP, responsible for presales and implementation of CRM projects in Hong Kong. She also performed market analysis for HP Consulting at the Asia/Pacific level. Before that, she was with KPMG and J.D. Edwards, focusing on enterprise application consulting in the Asia/Pacific region.

Professional background



J.D. Edwards (HK)

Associate Consultant

Kemper Insurance

Business Analyst

Areas of coverage

Product Planning

Product Development

Product Introduction

Messaging and Differentiation


M.B.A., The Chinese University of Hong Kong

B.S., Business/Marketing, Indiana University, Bloomington, Indiana

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Top Issues That I Help Clients Address

1Go to market strategy for data and analytics service providers

2Competitive landscape of the data and analytics services market

3Selection and evaluation of data and analytics service providers

4End-user organizations to implement data and analytics services

5Emerging trends in IT services