Gartner Expert

Vivek Bhalla

Research Director

Vivek Bhalla is a Research Director with Gartner's IT Systems, Security and Risk research group. His primary focus is on network management, covering areas such as network automation, network fault and availability management, and network performance monitoring and diagnostics (NPMD). He is a part of the IT Operations Management team and is based in the Egham, U.K. office.

Roles and responsibility

End users shortlisting/analyzing vendors

Network management product and marketing management

Network management strategy planning and competitive intelligence

Investor relations

Financial analysts

Previous experience

Mr. Bhalla has held a variety of market and product management roles in the event, network and business service management fields at IBM and Micromuse.

Professional background


Market and Product Manager


Product Manager and Senior Technical Support Engineer

Roehampton University

Visiting Lecturer

Areas of coverage

Infrastructure and Operations Leaders

Infrastructure, Operations and Cloud Management

Planning, Sourcing and Managing Network Infrastructure (retired)


MSc, Data Communication Systems, Brunel University

BSc, with honors (dual honors), Applied Computing and Information Systems and Business Studies, Roehampton, University of Surrey

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Top Issues That I Help Clients Address

1Key technology and market trends occurring in the network management software market

2Analysis on key vendors and M&A in network management software

3How to market and sell to network management buyers

4How network management ties into an overall IT operations strategy

5The impact of network management on event and business service management