HR leaders need to reexamine workforce and employee planning, management, performance and experience as the coronavirus pandemic resets key work trends - many irreversibly. Companies are undertaking digital business transformations that are changing their products and services, operations and internal capabilities. Automation is rapidly putting large labor market segments at risk of redundancy or profound change. These trends are radically changing work and employment expectations.
Gartner surveyed 400+ HR leaders and spoke with over 4,000 employees to understand the long-term impact of COVID-19 on the future of work.