Many CHROs are exploring new ways to structure the HR function to be agile, strategically aligned with the business and customer-centric about employee needs. 

Gartner has developed a new HR department structure to support HR transformation, driven by five imperatives: 

  1. Replace the HRBP role with strategic talent leaders
  2. Create a dynamic pool of problem solvers
  3. Provide agile support with next-generation COEs
  4. Evolve talent analytics into human capital intelligence
  5. Build a robust HR operations and service delivery team

Learn more about each imperative, including how to best allocate staff to address each.