Client Success Story

Achieving IT-Based Intelligent Manufacturing

Chailease’s transformation from offline to online operations

Business challenges

Chailease International Finance Corp. is a wholly owned subsidiary of Chailease Holding, a leading leasing enterprise in Taiwan that provides systematic, all-sided and one-stop financial services for small and midsize corporate and individual customers. With the rapid development of the internet industry in mainland China, Chailease International Finance Corp. needed to transform its IT infrastructure to better meet market challenges. The company hoped to improve operating efficiency and the working efficiency of its employees by using big data at product, customer acquisition and risk-control levels.

Gartner solution

With a precise understanding of the technical trends in cloud computing, BI and big data analysis, Gartner helped Chailease choose proper solutions to build an efficient IT infrastructure and achieve IT and business transformation empowered by cloud computing and big data.

In addition, Gartner offers keynote speeches in Mandarin at large-scale offline events, which helped Chailease’s executive team understand Gartner’s insights and suggestions better and thus facilitated the deployment of future plans.

Business impact

As for IT infrastructure deployment, especially the deployment of cloud computing infrastructures, Gartner used big data to help Chailease achieve efficient management at the product, customer acquisition and risk-control levels, and provided powerful support for its decision making by excerpting and assessing customer data, along with improving judgment and assessment mechanisms.

Based on the insights provided by Gartner, Chailease moved its offline customer data online, which helps its employees acquire customers directly, enhancing their productivity and making the targeting of marketing activities more precise.

How Gartner delivered value
  • Used big data to help Chailease achieve efficient management at the product, customer acquisition and risk-control levels
  • Provided powerful support for its decision making by excerpting and assessing customer data, along with improving judgment and assessment mechanisms
  • Leveraged knowledge of technical trends to help customers choose proper solutions
  • Supported Chailease to move its offline customer data online, which helps its employees acquire customers directly, enhancing their productivity and making the targeting of marketing activities more precise.
  • Keynotes at conferences helped the enterprises in Greater China better understand Gartner insights
When we needed a proper cloud computing infrastructure, Gartner’s research in relevant fields provided us with professional insight on a timely basis. Gartner has a precise understanding of key technical trends.

Ken Chen

General Manager, Chailease International Finance Corp.

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