Client Success Story

Bolstering Business Transformation

INESA’s intense growth opened the door for strategic development and innovation

Business challenges

In order to keep up with aggressive growth of the organization, INESA, a large, state-owned enterprise in China had to rethink its strategy and address challenges. Those challenges included a need for continuous data and industry analysis to support strategic planning, more information around Merger & Acquisition (M&A) decision making, reducing risk in technology investment decisions, exploration of new business models and more in-depth exchanges with peers.

INESA’s investment decisions were made more complicated by its state-owned management system, a less-than-agile ability to respond, and limited R&D capabilities. “The accelerated technology evolution called for more accurate investment decisions,” says Li Xin, General Manager of Strategy. “Due to lack of R&D capability, we had to find a capable external think tank to help us define the appropriate business model.”

Gartner solution

INESA decided early on that in order to raise its profile as a smart-city solutions provider, they should work with Gartner. Gartner experts provided INESA with continuous data and industry insights for strategic planning, as well as the deep knowledge of transformative market trends as the company looked to expand its global M&A decisions.

Gartner also offered relevant reports in a timely manner that helped INESA make the right decision for their IoTtransmission technology project, with key information such as technology usage, costs, potential technology changes and worldwide application scenarios.

INESA plans to more extensively utilize Gartner’s industrial and technological expertise. Li Xin says, “I’m confident that Gartner will leverage its industrial and technical expertise to arm our CIOs and technology teams in INESA subsidiaries with deep insights and practical assistance.”

Business impact

Gartner technology experts and knowledgebase provided strong support. In particular, Gartner’s impartial reports enabled INESA to evaluate potential risks and negative impacts of their IoTtransmission technology project, and the company ultimately avoided a potential investment loss of approximately US $60 million to $75 million. “Our long-term cooperation with Gartner helps us adjust our strategic decisions and mitigate decision-making risk,” says Li Xin.

How Gartner delivered value
  • Expert research and conferences provided industry trends and market demands
  • Contextualized guidance and in-depth exchanges with peers
  • Specific application scenarios provided follow-up actions to create their new business model, “smart-city ecosystem”
  • Support evaluation of potential risks and negative impacts of the IoTtransmission technology project ultimately avoiding a potential investment loss of approximately US $60 - $75 million
Gartner has [kept] its neutrality and bias-free perspective, making them more credible than those of other consulting entities, which is crucial to our investment decisions.

Li Xin

General Manager of Strategy, INESA

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