ABL Life Insurance, a pioneer in the insurance industry, needed a reliable source of insights and guidance to develop a new digital strategy. With Gartner support, our client implemented industry-leading innovative solutions to achieve higher sales productivity and improve customer satisfaction.
To maintain its dominant market position as an insurance and financial service provider, our client wanted to change the way the company worked by focusing on improving customer experience and sales productivity through the latest technologies.
By accessing Gartner research and Executive Partners, our client developed a new digital strategy based on top trends and technologies. They then implemented an e-submission system and a mobile customer center, enabling the company to save time on data collection and analysis. Additionally, the client attended our conferences, such as Gartner IT Symposium/Xpo™, to gain insights for developing annual plans.
With support from Gartner, ABL Life Insurance was able to successfully:
Industry:
Financial Services
Revenue:
$3 million
Employees:
900+
Gartner is an objective resource for more than 15,000 enterprises in 100+ countries.
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