To improve public health outcomes and manage customer interactions effectively, VAHI, an Australian government agency, needed to build an interactive information portal. Through the use of Gartner research and access to expert advisors, the client developed a strategic roadmap to a user-friendly information portal and deliver enhanced healthcare services.
Our client, the director of information infrastructure, management and standards, needed to build a portal that would enable the public to access their own data and make smarter health decisions.
Gartner provided expert advice and insights that helped our client to establish an enterprise data warehouse, build an effective information portal and get exposure to the best practices for stakeholder management. Additionally, the client leveraged Gartner conferences and events to augment his thinking and create value for the organization.
With support from Gartner, VAHI successfully:
Established an enterprise data warehouse
Developed a roadmap to build an effective information portal
Optimized the deployment of resources to maximize performance
Improved decision making and saved time
Industry:
Government Administration
Contact:
Director of Information Infrastructure, Management, and Standards
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