Scaling Systems to Deliver Value Through Data and Analytics

The client works in the field of precision therapy. Having experienced rapid growth in their first 10 years of business, they were now at a point where the IT team needed to focus on scaling up infrastructure and their data and analytics (D&A) capabilities to become a strategic partner and better support the growth of the organization.

Mission-critical priority

The client’s IT team was looking to elevate the position of IT from being a responsive supporting function to a strategic partner that drives value and delivers innovation.

How Gartner helped

  • Gartner experts provided research and insights to help the client’s IT team focus on which areas of technology to focus on first.
  • In addition to this, Gartner acted as a soundboard via its Executive Partner and Peer Connections for new ideas while also bringing data to benchmark plans against industry best practices. 
  • Gartner experts helped prepare the IT team of the client to gain the support of the board.


Business impact

With Gartner support, the IT team was able to:

  • Move from being a support service to a strategic partner

  • Gain support from the board for increased budget aligned to strategic initiatives 

  • Develop a technology strategy that better utilizes D&A for organizational growth

  • Ensure they were selecting the best partners and vendors throughout the process

Industry: Life sciences

Revenue: Approximately $67 million

Employees: Approximately 500

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