Gartner Webinars
Expert insights and strategies to address your priorities and solve your most pressing challenges.
- Gartner client? Log in for personalized search results.
Information Technology
Gartner Glossary
CRM Publishing
The concept of using CRM techniques to micro segment prospective, current and former customers and to deliver targeted marketing and sales information based on the recipients’ requirements and preferred delivery method(s).
Recommended Content for You
Experience Information Technology conferences
Join your peers for the unveiling of the latest insights at Gartner conferences.
Recommended Webinars for You
243 Items