Gartner Glossary

Digital Divide

The gap in opportunities experienced by those with limited accessibility to technology, especially the Internet. This includes, but is not limited to, accessibility challenges in the following areas:

• Cultural (e.g., membership of a community that prohibits or restricts access to technology)
• Physical (e.g., having a disability that make it difficult or impossible to use a computer)
• Economic (e.g., being unable to afford a computer)
• Educational (e.g., not knowing how to use a computer)