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Gartner Glossary
Humanitarian Disaster Relief
Humanitarian disaster relief is a complex set of tools and processes that government agencies use to obtain and maintain authority and control, manage disparate resources and address the many needs of victims during a disaster. Complexity is inherent in the process because many organizations with expert disaster relief skills, emergency responders and volunteers are present at the disaster location and need to be managed; many have no official interface to the authorities or specific deployment instructions, making their responses chaotic.
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