Information Technology

Gartner Glossary

On-device Monitoring

On-device monitoring applications collect data on a customer’s use of his or her device (mobile, IPTV, tablet, PC or broadband hub) using client software installed on the device. These applications can be used for fault detection and resolution on an individual or aggregate basis; can inform customer services during an interaction with the customer; or provide information during device or service testing.

Experience Gartner virtual conferences

Master your role, transform your business and tap into an unsurpassed peer network through our world-leading virtual conferences.

Gartner Webinars

Expert insights and strategies to address your priorities and solve your most pressing challenges.