Define Your Artificial Intelligence Strategy

Use artificial intelligence to grow business revenue and achieve business goals

Maximize the opportunity of AI technologies

Artificial intelligence (AI) drives value across the business, especially in customer experience, cost reduction and revenue generation initiatives. Successful CIOs understand that AI technologies are more than technical and tactical projects — and that the successful application of AI can unlock new opportunities and help achieve business goals.

I used Gartner to understand trends like chatbots, and AI. The Gartner expert helped us in reviewing our service management platform and vendor selection along with pros and cons. We saved about 60 hours of research and money.

CIO, transportation industry

Craft your artificial intelligence strategy

You don’t need to be an expert to make sense of AI for your business — you can draw on experience you already have in two ways. First, assess which business outcomes would benefit from AI, then evaluate how the power of AI can be used to achieve those outcomes.

Insights you can use

Digital business is accelerating interest in artificial intelligence at a pace that has many IT leaders hurrying to build an AI strategy and investment plan. Gartner insights, advice and tools help you make the business case for AI, then create and implement a plan and build the right AI data to achieve and measure success.

Plan for AI’s competitive advantage now

Artificial intelligence is a transformative technology that will drive sustainable competitive advantage and business value. Gartner can help you to take action now to employ AI technology and connect it to critical business outcomes.

 Identify the right AI technology use cases

Often, IT leaders do not know where to start with AI. Gartner can help you identify the right use cases and overcome the challenges of implementing AI technology and then optimizing it to meet the needs of your digital business.

Use AI technology to render new insights

AI’s ability to mine data quickly to uncover underlying trends (truths) exceeds that of humans every time. Knowing this, Gartner’s research equips enterprises with the tools they need to use AI to increase efficiency when reaching customers, deploying staff and making budgetary decisions.

Questions about becoming a Gartner client?

Gartner IT Symposium/Xpo™

The World’s Most Important Gathering of CIOs and IT Executives™

Join a community of trailblazers, thought leaders and industry experts in nine worldwide locations to explore the technology, insights and trends shaping the future of IT and business.

  • Meet with Gartner experts for insights to achieve your mission-critical priorities.
  • Get inspired by visionary leaders.
  • Explore game-changing technologies that will add value to your business.
  • Network with peers and discover answers to shared challenges face-to-face.

What I like about IT Symposium/Xpo is that it takes me out of the daily routine and gets me immersed in what is happening now, and what is coming in technology and business around the world. We get so used to running our own businesses and dealing with challenges that we forget to look outside and prepare for what is coming.

CIO, retail/mall developer

Answers to your AI questions

“Our clients say one of the most significant obstacles for AI projects is that they’re challenged to establish a use case, a measurement and a return-on-investment plan that they feel is credible. And for good reason: Only 1 in 25 CIOs today tell us that they’re employing AI now.”

Gartner is a trusted advisor and an objective resource for 15,600+ organizations in 100+ countries.

Our insights, advice and tools help you identify innovation opportunties and tackle your mission-critical priorities, turning you into an indispensable strategist and value generator for your organization.