Analyst(s): Robert Hetu
Analyst(s): Robert Hetu
Every retail transaction is a one-to-one customer interaction, but enabling customer-centric engagement across all shopping touchpoints requires more than just transaction capability. Retailers must leverage technology that augments the customer’s preferred way to shop.
This year, learn to identify the role of technology in supporting retail digital transformation in the next decade. Read this Gartner research primer to learn more.
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