Although most R&D leaders have teams capable of solving complex technology problems, they increasingly want to leverage their workforce to define unarticulated customer problems, develop novel solutions and create momentum to drive commercial value. 

According to Gartner research, five innovation markers in employees are a sign of high innovation potential that translates to business success:

  1. Results seeker
  2. Customer empathizer
  3. Idea integrator
  4. Influencer
  5. Risk taker

R&D leaders can use this research to maximize their workforce’s innovation potential: Identify the right behavioral markers and create diverse teams that bring out each employee’s innovation potential.