Daily Insights

Neighbors Helping Neighbors

By: Mackenzie Baker | May 06, 2020

Walmart is partnering with networking app Nextdoor to provide shopping assistance to those in need. 

The new partnership, called “Neighbors Helping Neighbors”, allows Nextdoor members to connect with neighbors looking for shopping assistance. Members can go to the “groups” tab on the app and coordinate with local members who need support. Nextdoor’s “Help Map” shows which local Walmart stores are participating in the partnership. Community members seeking assistance can request contactless pickup or delivery of grocery essentials and medications. Working with neighbors through Nextdoor, as opposed to a grocery delivery app, could be a low-cost alternative for shoppers, as members help out on a volunteer basis. 

Working with Nextdoor helps Walmart continue limiting the number of shoppers in store, while still ensuring community members have access to essential items. Shoppers can utilize the Walmart app—which has seen record downloads during the pandemic—to order items for a Nextdoor neighbor to pick up. Using the brand’s app could also help shoppers make last-minute purchasing decisions and get a clear view of their store’s inventory, according to a Gartner report. Collaborating with Nextdoor is the latest effort Walmart has made to accommodate customers during the Coronavirus pandemic. The brand has already expanded its contactless pay options, increased in-store cleaning procedures, and created a grocery pick-up hour solely for at-risk shoppers. 

Since the pandemic began, Nextdoor has seen a major increase in members joining groups to help one another, while Walmart’s sales demand has caused the brand to hire 100,000 additional workers. Through this new nationwide partnership, vulnerable community members could get groceries quickly and affordably without risk of having to visit the store.