Are you ready for what’s next? Customer insights, data ethics and customer trust are the dominant themes running through the Gartner Predicts 2020 research for marketing leaders.
Get a forward look into 2020 and beyond so that you can tailor your marketing activities to what consumers want and need — enabling you to deliver tangible business results. Download the Gartner Top Marketing Predictions 2020 playbook to get insights into where marketing organizations of the future are headed and answers to your most critical questions, including:
- How are marketers overcoming the obstacles of personalization?
- How will the evolution of artificial emotional intelligence (AEI) technologies impact marketing strategies?
- How are marketers building data ethics guardrails?
- How will marketers leverage behavioral science in the future?
- How will customer experience programs shift in 2020 and beyond?