Tom Austin

Artificial intelligence is the real deal for seemingly every company out there. The big names, including Apple, IBM, Microsoft and Google, are investing large sums to get a competitive advantage on AI. The TV news magazine “60 Minutes” aired a lengthy profile on the status and potential of artificial intelligence, including having their correspondent interview a robot. Should your organization strike up a deeper conversation on AI? Gartner analyst Tom Austin looks at whether smart machines are the smart choice for you.

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