Meet the Expert

Pam Fitzpatrick

Pam Fitzpatrick is a Research Director with Gartner’s Supply Chain group. Her research interests include communication skills for supply chain leaders, corporate social responsibility (CSR) and sustainability within supply chain and effective collaboration between supply chain and other business functions. Ms. Fitzpatrick helps Gartner clients find more effective ways to communicate supply chain’s vision, strategy and capabilities. She also helps leaders of supply chain functions or the center of excellence lead their teams through change, such as postmerger integration, process improvements, such as S&OP, and cross-functional collaboration on sustainability issues. Ms. Fitzpatrick has more than 20 years of experience in strategic communications counsel and project management. Before joining Gartner, Ms. Fitzpatrick specialized in B2B marketing and internal communications, helping executives in the energy, manufacturing, financial services, engineering and healthcare industries achieve their goals for brand awareness, sales growth and employee engagement. Prior to her agency experience, she held editorial roles at a trade magazine, where she wrote research, case studies and regulatory updates, with coverage of state and federal agencies such as EPA, OSHA and U.S. DOT. Her background also includes experience at nonprofit economic development agencies, where she led initiatives that united nonprofit, public-sector and private-sector interests to transform local and regional economies.

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