Meet the Experts

Mike Griswold | VP, Team Manager

Mike Griswold is a Research VP in Gartner's Consumer Value Chain team, focusing on the retail supply chain. He is responsible for assisting supply leaders in understanding and implementing demand-driven supply chain principles that improve the performance of their supply chain.

Caroline Chumakov | Sr Principal Analyst

Caroline Chumakov is a Senior Principal Analyst in the Talent and Sustainability team. She covers supply chain talent strategies, organization design and change management. Caroline assists in elevating the supply chain profession to attract and retain top talent and speaks to what talent strategies and organizational structures may address the gaps in supply chain capabilities. Caroline also advises clients on how to improve the diversity of their supply chain workforce and create inclusive work environments for all. She specializes in guiding clients through the development and deployment of supply chain centers of excellence. She discusses best practices for leading changes whether focused on broad transformation or small-scale initiatives and advises on relationship-management communication strategies.

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