Meet the Experts

Marcus Blosch

Marcus Blosch, Ph.D., is a VP of Research on Gartner’s Enterprise Architecture team based in Asia/Pacific. He focuses on using Business Architecture to innovate, transform and create adaptive organizations, creating and leveraging business ecosystems and human-centric design and design thinking to innovate. Prior to joining Gartner, he worked at DHL’s global headquarters, driving global change programs as part of DHL’s strategy to create a global logistics business focused on providing value-added services. He was responsible for creating and managing the programs that would bring this about, transforming DHL’s business model.

Betsy Burton

Betsy Burton is a VP and Distinguished Analyst in the Enterprise Architecture team and leads research on business architecture and business capability modeling. Ms. Burton is actively involved in research on “The Future of EA” bridging the gap between strategy and execution and integrating business and IT. Previously, she was the Chief of Research for enterprise architecture, business process management, and program and portfolio management, Role Service Director for the Gartner Business Intelligence and Information Management product. During her 21 years at Gartner, Ms. Burton has held a variety of research and leadership roles, including responsibility for defining Gartner research methodology (Vendor Ratings, MarketScopes and Magic Quadrants), lead analyst for Oracle and CA, research lead for collaboration, and research area director for the Database and Enterprise Management teams. Prior to joining Gartner, Ms. Burton held product marketing, management and engineering positions at Borland International, Sybase, Santa Cruz Operations, Britton Lee and Digital Research. She was also an active member of numerous standards consortia, including ANSI, the SQL Access Group, X/Open and Open Software Foundation.

Meet the Experts

Betsy Burton

Betsy Burton is a VP and Distinguished Analyst in the Enterprise Architecture team and leads research on business architecture and business capability modeling. Ms. Burton is actively involved in research on “The Future of EA” bridging the gap between strategy and execution and integrating business and IT. Previously, she was the Chief of Research for enterprise architecture, business process management, and program and portfolio management, Role Service Director for the Gartner Business Intelligence and Information Management product. During her 21 years at Gartner, Ms. Burton has held a variety of research and leadership roles, including responsibility for defining Gartner research methodology (Vendor Ratings, MarketScopes and Magic Quadrants), lead analyst for Oracle and CA, research lead for collaboration, and research area director for the Database and Enterprise Management teams. Prior to joining Gartner, Ms. Burton held product marketing, management and engineering positions at Borland International, Sybase, Santa Cruz Operations, Britton Lee and Digital Research. She was also an active member of numerous standards consortia, including ANSI, the SQL Access Group, X/Open and Open Software Foundation.

Marcus Blosch

Marcus Blosch, Ph.D., is a VP of Research on Gartner’s Enterprise Architecture team based in Asia/Pacific. He focuses on using enterprise architecture to drive business change and transformation. His research areas include business architecture and using enterprise architecture to support digital business. Prior to joining Gartner, he worked at DHL’s global headquarters, driving global change programs as part of DHL’s strategy to create a global logistics business focused on providing value-added services. He was responsible for creating and managing the programs that would bring this about, transforming DHL’s business model.

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