Balance Cost and Customer Experience

Innovate, disrupt and scale the digital supply chain

Support an increasingly competitive marketplace

Customers are more connected, informed, mobile — and demanding — than ever before. To compete effectively, you need to enhance your logistics capabilities and extend your networks. We have the insights, advice and tools to help you get there.

“The path to logistics excellence is partly defined by an organization’s current level of logistics maturity.”

James Lisica

Director, Gartner Research & Advisory

How we address your top challenges

Supply chains have evolved rapidly over recent years, with supply chain leaders reaching for the brass ring of logistics excellence. To succeed, you must develop a logistics network that provides consistent, reliable delivery service, while keeping your CFO happy with cost-optimizing strategies.

Build your digital strategy

Whether you’re trying to modernize your supply chain operations or enable a digital transformation, we can help you develop a deep mastery of technology and acumen in process improvement that will put you in the driver’s seat and give you an essential edge.

Benchmark and assess maturity

Knowing exactly where your supply chain stands positions you to take thoughtful steps toward improvement. Benchmarking lets you compare your metrics against those of your peers, so you understand where you are and where you want to be.

Learn from experienced peers

Be certain you’re executing against the right plan, in the most efficient way. Case studies from our expansive peer network let you validate your strategies against those of organizations inside and outside your industry.

A New Era: Converging the Physical and Digital Supply Chains

The  lines between the physical and digital worlds are becoming increasingly blurred. Traditional markets are being redefined, customer expectations are constantly evolving and the very way daily tasks  are conducted are being rapidly transformed. Supply chains must now focus on effectively converging their foundational capabilities, with new and emerging digital strategies in order to not only compete, but also prosper and grow in this bold new era.

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Gartner is a trusted advisor and an objective resource for more than 15,000 organizations in 100+ countries.

Gartner is a trusted advisor and an objective resource for more than 15,000 organizations in 100+ countries.

Learn more about how we can help you achieve your mission-critical priorities.