Chief Supply Chain Officer

Supply chain leaders can transform their function, management and process

Foster innovation and profitability in a disruptive environment

Business models change rapidly, requiring flexible and responsive supply chains. Many supply chain organizations can’t see the disruptions coming because information is fractured and disconnected. As a chief supply chain officer (CSCO), how do you cope with the pressure to foster innovation while delivering profitable business results? 

Supply chain needs to align with business strategy: 49% of digital supply chain leaders define their capabilities based on executive direction related to business strategy.
Gartner has great models we are using to upgrade our whole end-to-end supply chain. The DDVN model and the KPI pyramid help us bringing focus in the strategy and improving operational performance.
VP, Supply Chain, Global Consumer Goods Manufacturer

Insights you can use

Whether you’re trying to innovate your supply chain operations, enable a deep transformation or expand on your current digital initiatives, Gartner helps you determine how and where to concentrate your efforts, from technology to leadership, and deliver sustainable commercial success.

How to Implement Successful Change Initiatives in Your Supply Chain

From new product development to servicing new customers, change is one of the few constants in supply chain. Research from Gartner’s 2019 CEO and Senior Executives Survey supports this, with 87% of survey respondents identifying that they expect some form of change to their business model by 2021.

Scenario Planning Can Shield Your Global Supply Chain Network From Changes to U.S. Trade Policy

CSCOs around the world must determine how to respond to potential shifts in U.S. trade policy. This research helps CSCOs, responsible for network strategy for the Americas, to evaluate contingency scenarios while continuing with business as usual.

Winning in the Turns: A CSCO Action Guide

While some focus only on short-term mitigation tactions, top performers defy conventional thinking by maintaining focus on long-term strategy and implementing preconcieved plans when anticipated disruptions occur. Chief supply chain officers must prepare and lead through all manners of turns.

Questions about becoming a Gartner client?

New to the supply chain role?

As digital business reshapes the supply chain function, modernization and transformation become operating imperatives. As CSCO, it’s your turn now to drive value across your business and help drive your organization’s corporate strategies.

Gartner Supply Chain Symposium/Xpo™

The World’s Most Important Gathering of CSCOs
and Supply Chain Executives™

Turn your vision into action at Gartner Supply Chain Symposium/Xpo™ 2020, where chief supply chain officers and their leadership teams gain a strategic view of the trends disrupting their business. Through collaboration with Gartner experts, thought leaders, industry peers and solution providers, you’ll explore new ways to approach your most critical challenges and achieve greater impact as a leader.

Before coming to this conference, I thought I would get information on how supply chains run in different companies. It exceeds my expectations on digitalization, what it means and how to get there. ...I gain a lot from this conference and am able to link up with like-minded peers.

James Chu

Avery Dennison

Gartner’s experts are trusted advisors for 2,500+ supply chain leaders and executives

Gartner helps organizations grow and maintain ownership of strategic initiatives. Make the right decisions with trusted insights and objective advice.