Consumers concerned about COVID-19 are increasingly relying on curbside collection at retailers to fulfill their online orders. Retailers are struggling to launch or scale existing curbside collection offerings to keep up with consumer demand.
This research provides expert guidance for executing a curbside collection offering that prioritizes speed, flexibility and safety.
- 3 strategies to improve curbside collection
- Challenges to customer fulfillment post pandemic
- 5-phase curbside collection process