Executive Report

Supply Chain: The Nervous System of Business — Sense and Respond Is Just the Beginning

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Supply Chain: How to Improve Sensing Capabilities

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    Featured Case Studies in this Executive Report

    • PepsiCo maintains supply of critical products for retail customers by simplifying the assortment, a collaboration between supply chain and commercial teams.
    • Ford Motor Co. develops partnerships with other organizations to enhance production of healthcare-related products.

    • Nike pivots its materials and manufacturing facilities to produce personal protective equipment (PPE).

    • AB InBev leverages its global network of sites and partners to ease the delivery of medical supplies.

    • Sam’s Club innovates on the customer experience to serve “at-risk” club members.

    • Baoshan Iron & Steel reduces manufacturing disruption through automated maintenance.

    • Intel automates the evaluation of supply chain contract risks.

    • Johnson & Johnson leverages centers of excellence (COEs) and crowdsourcing techniques to enable adaptation within the rapidly changing healthcare industry.

    Editor’s note

    In response to the COVID-19 pandemic, leading supply chains have been able to quickly sense changes across their operating environments and take effective action — much like the role of the nervous system in the human body. 

    This Executive Report provides strategies to position supply chain as a critical decision enabler by improving sensing capabilities.

    Download the research to explore proven practices for leveraging customer insight to your competitive advantage; the business benefits of control tower investment; and next-generation supply chain skills, tools and processes.