In this annual edition of Gartner’s Top Insights for the C-Suite, we highlight how digital business has reached a tipping point in the past 12 months as organizations scale their digital capabilities.

Digitalization is now top priority for both private- and public-sector organizations because it offers exciting new ways for organizations to engage with stakeholders, deliver a superior experience across the life cycle of their business, manage costs and improve productivity. But capturing the potential of digitalization almost inevitably means radical change in business and operating models.

Our insights pages highlight the challenges which the enterprise is encountering as digitalization, and other key trends, have an ever growing impact and provide guidance on what the best organizations need to do to navigate these challenges and gain a competitive advantage. 

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