Information Technology

Gartner Predicts 2022: Build Customer Trust by Mastering Retail Inventory

ON-DEMAND
| 1 hour

Inventory transformation will be critical for the future of retail. Retailers must re-evaluate their inventory capabilities to create and evolve digitally-driven business models and deliver on customer trust. Having the right product on the shelf and getting it into the customer’s hands at the right time by the customer’s chosen fulfillment method represents a huge trust-building opportunity. This complimentary webinar gives you the opportunity to question Gartner experts on what comes next with strategic planning assumptions involving the three key aspects of inventory mastery, and what retail IT executives should focus on in 2022 and beyond.

Discussion Topics:
  • Understand a real-time window for interacting with customers
  • Learn to develop an evolved business model for grocers
  • Discover a sustainable approach to fashion retailing

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about watching.

Hosted by

Sandeep Unni

Sr Director Analyst

Jonathan Kutner

Sr Director Analyst

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