Financial services CIOs face an onslaught of changes that were present before the COVID-19 pandemic, which then accelerated and fueled constant evolution as a result of it. Financial services CEOs expect business growth, and all eyes are on the CIO to deliver enhanced technology capabilities to enable a fast growth return. Some financial institutions now complement their direct-to-customer approach by intertwining finance through third-party engagement models. This exciting opportunity to find new revenue streams also could place financial services CIOs in an unfamiliar role: vendor. Gartner predicts that 2022 will require CIOs to enhance key digital capabilities in innovative ways to address changing customer needs, values and economic conditions. This complimentary webinar gives you the opportunity to question Gartner experts on what comes next and what you must do to take advantage of the opportunity.
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Sr Director Analyst