Tech and Service Providers

Tech Product Leaders: Go to Market With Effective Customer Experience

| 1 hour

Offering great products is not enough. You also need to provide great customer experience (CX). What constitutes great customer experience? How should product leaders plan for CX, and what does it mean for the products they manage and develop? This complimentary webinar explores common CX challenges, and the tools and collaborative processes product managers can employ to take their products to market with more compelling CX for long-term success.

Increase your understanding of the customer and delivered CX
Optimize CX tools and processes across interaction points
Lead CX through the use of relevant metrics

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