CIOs often struggle with developing, selecting and using the right metrics, key performance indicators (KPIs) and dashboards to present to executive leadership. CIOs and IT leaders also often fall short in their understanding of what really matters to their stakeholders. Without this understanding, it is very difficult for a CIO to provide the correct data or information that the executives need to find an appropriate balance between value, cost and risk. Join this complimentary webinar to hear from our Gartner expert that will help CIOs and IT leaders create and communicate metrics, KPIs and dashboards that will improve and influence decision making towards your desired outcomes.
Determine appropriate metrics for executive leaders
Align technology metrics towards organizational outcomes
Use metrics to demonstrate progress in going digital
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James (Michael) Anderson
Sr Director Analyst
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