On-Demand
|
1 hour
Discussion Topics:
- What makes for successful CX initiatives
- Why you must contradict conventional wisdom to get ahead
- 3 bold strategies for winning with CX
The foundations of successful customer experience (CX) initiatives require coordination, direction and accountability. To get ahead, you must contradict conventional wisdom by not correlating data, innovating or delighting customers. To get to the top requires making much more radical, transformative decisions. In this complimentary webinar, we look at 3 bold strategies to becoming the simplest, quickest or most focused.
Questions about registering or watching? Email us: gartnerwebinars@gartner.com
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Hosted by
Ed Thompson
,
Distinguished VP Analyst
