Setting Strategy for a Changing Customer Service Function
Align customer service strategic plans to organizational goals
Understand how to clearly measure success
Communicate plans throughout the organization
The increasing pace of change within organizations makes it more difficult than ever for customer service strategies to remain relevant. More often than not, there is a disconnect between the strategy formulation and day-to-day implementation of plans. Customer Service leaders should come prepared to this complimentary webinar with a list of their strategic priorities as we help you craft a customer service strategy that will remain relevant amid constant change.
Return to this webpage to watch the webinar live and on-demand. Questions about registering or watching? Email us: firstname.lastname@example.org