Beyond Chatbots: Defining Your Enterprise Conversational Platform Strategy

December 04, 2019 11:00 a.m. EST
Live Webinar | 1 hour
Discussion Topics:
  • The critical leadership, technical, and intent modeling issues to address when developing a conversational platform strategy
  • How to evolve from a text chatbot and menu-based IVR approach to an intent-based, conversational approach
  • Emerging best practices emerging for these types of projects
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Hosted by
Bern Elliot,
Distinguished VP Analyst

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