Top Technology Trends Impacting Customer Experience
The key strategic technology trends impacting customer experience
How these trends shape relationships with customers
How you can use this information in your strategic planning
Technology significantly alters the way we interact with our customers. This complimentary webinar presents the Gartner view of the top strategic technology trends most relevant to engaging customers in today's digital world. These include immersive experience, digital twins, autonomous things, augmented analytics and privacy. Gain new insights into each trend’s impact on customer experience and what you can do next to leverage this work in your customer experience initiatives.
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