How Analytics, APIs, and Cloud Will Drive CRM/CX in 2018

On-Demand | 1 hour
Discussion Topics:
  • How to build and implement an effective marketing analytics architecture that will support the business and improve customer experience
  • How to architect and manage a multi-cloud CRM/CX environment
  • How to plan and prepare for API-centric architectures in enterprise applications in 2018
  • What your team needs to do to be prepared

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Hosted by
Chris Fletcher,
Research Director

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