Can Blockchain Transform Your Customer Experience?
What blockchain is and why it is important
The new opportunities blockchain brings for customer experience
How blockchain will impact your customer strategy, and how to get started
A recent Gartner survey reveals that 25% of CEOs perceive the impact of blockchain as major or transformational over the coming five years. While blockchain evolves into a platform for digital transformation, CIOs and application leaders supporting customer relationship management (CRM) and customer experience (CX) are in a unique position. They can use this opportunity to drive innovation and competitiveness by leveraging blockchain as part of their long term customer strategy. In this webinar, we discuss how and why blockchain technologies have the potential to transform the way your organization interacts with customers.