Five Steps to Customer Experience Transformation
The most common project types organizations are running to improve the CX
Five steps to transforming the CX
Top 10 technologies for improving the CX
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Customer experience (CX) is at the top of the CEO agenda. The range of technologies that can be used to improve customer satisfaction, loyalty and advocacy is wide, and that means IT is becoming even more involved. This webinar shares how successful organizations organize and operate their CX initiatives.