Panel Discussion: Emerging Trends in Customer Service & Support Technology

On-Demand | 1 hour
Discussion Topics:
  • The biggest technology challenges facing customer service and support leaders and how to overcome them
  • How to differentiate between application hype or necessity
  • Which technologies and applications you’re missing or should be investigating
  • An introduction to Gartner for Customer Service & Support Leaders
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Hosted by
Jim Davies,
Research Director
Nadine LeBlanc,
Research Director
Peter Slease,
Principal Executive Advisor

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