Digital Business KPIs: Identifying and Then Measuring Value
The Gartner construct for digital KPIs
How these KPIs are applied across various industries
Digital KPIs need to focus on specific business outcomes. Metrics should influence a change in behavior and support better decision making related to priorities and investments. Gartner has developed a construct for digital KPIs and has several examples across multiple industries. In this digital business webinar, we will share this construct for using digital business KPIs to identify measure value.