Top 2019 Priorities for Customer Service & Support Leaders
Key trends among service organizations
Strategic customer service and support priorities for 2019
Top challenges that customer service leaders anticipate in the new year
Gartner surveyed customer service and support leaders to understand their most pressing problems and priorities. In this special complimentary webinar led by Valerie Streets, we share the results of this survey to help you benchmark against other service organizations. Learn what's top of mind for your peers and how you can be prepared to lead customer service and support in 2019.