Peer Perspectives: Current and Future Technologies in Customer Service

On-Demand | 1 hour
Discussion Topics:
  • How does your current approach to customer service technology benchmark against global trends
  • How to improve the competitive positioning of your technology and innovation strategy
  • How other customer service functions invest for the future

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Hosted by
Lauren Villeneuve,
Sr Principal, Advisory
Sarah Dibble,
Sr Principal, Advisory

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