Getting Started With Chatbots, Virtual Assistants and Conversational Platforms
The capabilities of a chatbot and virtual assistant
Navigating the vendor landscape
How to get started with your first project
The use of chatbots and virtual assistants is exploding across the enterprise. Conversational platforms now make an impact on customer service, employee productivity, marketing, HR and boardroom decision making. In this complimentary customer experience webinar, we look at the use cases for chatbots, where they best fit in your organization, how to get started, and how to navigate the very confusing vendor landscape.