On-Demand
|
1 hour
Discussion Topics:
- The capabilities of a chatbot and virtual assistant
- Navigating the vendor landscape
- How to get started with your first project
The use of chatbots and virtual assistants is exploding across the enterprise. Conversational platforms now make an impact on customer service, employee productivity, marketing, HR and boardroom decision making. In this complimentary customer experience webinar, we look at the use cases for chatbots, where they best fit in your organization, how to get started, and how to navigate the very confusing vendor landscape.
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Hosted by
Magnus Revang,
Sr Director Analyst
