Shift Volume to Self-Service and Digital Channels

April 22, 2020 10:00 a.m. EDT
Live Webinar | 1 hour
Discussion Topics:
  • Identify and prioritize self-service channel and capability investments
  • Increase customer adoption of self-service capabilities
  • Measure self-service channel effectiveness
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Hosted by
Philip Jenkins ,
Sr Director Analyst
John Quaglietta ,
Sr Director Analyst

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