Information Technology

Leading Through COVID-19: Panel Discussion - Staying Focused on Your Customers in Today's World

ON-DEMAND
| 1 hour

The global pandemic has organizations large and small in a continuous reacting mode. Amid all this uncertainty and internal challenges, how can customer-facing leaders keep their organization focused on customers? In this complimentary webinar, a cross-functional panel of Gartner experts shares the top customer-engagement questions we are getting from clients and specific actions you can take during this time of crisis.

Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about registering or watching.

Discussion Topics:
  • How to keep your organization focused on customers
  • Top customer-engagement questions Gartner is fielding
  • Specific actions you can take to be more customer focused
Hosted by
Host

Brian Manusama

Sr Director Analyst

Host

Deborah Alvord

Sr Director Analyst

Host

Augie Ray

VP Analyst

Host

Sandy Shen

Sr Director Analyst

Host

Theodore Travis

VP Analyst