Why transformation initiatives can impede change and how COVID-19 affects this
How to narrow the gap between what people understand intellectually and feel emotionally
How to keep people motivated and engaged when they face uncertainty over many months
The effects of a crisis on transformation can either be positive or negative. The primary factor is how leaders react to four psychological hotspots that get hotter -- or cooler -- when things suddenly change, as with COVID-19. This complimentary webinar examines four predictable psychological hotspots along the journey of technology transformation, and explores strategies to keep people positive and productive throughout the journey.
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