Information Technology

4 Psychological Hotspots of Transformation

| 1 hour

The effects of a crisis on transformation can either be positive or negative. The primary factor is how leaders react to four psychological hotspots that get hotter -- or cooler -- when things suddenly change, as with COVID-19. This complimentary webinar examines four predictable psychological hotspots along the journey of technology transformation, and explores strategies to keep people positive and productive throughout the journey.

Contact us at with questions about registering or watching.

Discussion Topics:
  • Why transformation initiatives can impede change and how COVID-19 affects this
  • How to narrow the gap between what people understand intellectually and feel emotionally
  • How to keep people motivated and engaged when they face uncertainty over many months
Hosted by

Jackie Fenn

Distinguished VP Analyst


Mary Mesaglio

Distinguished VP Analyst