Tech and Service Providers

Gartner Q&A: 4 Phases for Tech and Service Providers to Overcome Uncertainty

| 1 hour

The health crisis created by COVID-19 presents unique challenges for technology general managers. Leading during this type of disruption requires you to make decisions and take actions that go beyond business-as-usual responses. In this complimentary, video Q&A session, Gartner expert Mark McDonald discusses a 4-phased framework for taking appropriate action and making tough decisions to bring the organization forward.

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Discussion Topics:
  • Keep teams focused on the now while preparing them for the future
  • Systematically process disruption as it occurs
  • Mobilize people and customers to a future vision without fully defining that vision
Hosted by

Mark McDonald

VP Analyst