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Gartner Q&A: 4 Phases for Tech and Service Providers to Overcome Uncertainty
Keep teams focused on the now while preparing them for the future
Systematically process disruption as it occurs
Mobilize people and customers to a future vision without fully defining that vision
The health crisis created by COVID-19 presents unique challenges for technology general managers. Leading during this type of disruption requires you to make decisions and take actions that go beyond business-as-usual responses. In this complimentary, video Q&A session, Gartner expert Mark McDonald discusses a 4-phased framework for taking appropriate action and making tough decisions to bring the organization forward.